Hello All,
Upgrading Sitecore from version 10.1 to 10.4 can be a significant step
forward in leveraging the latest features and improvements. However, during our
recent upgrade, we encountered an issue while upgrading the Sitecore Experience
Accelerator (SXA) module. This post outlines the problem we faced and the
solution that ultimately resolved the issue.
The Upgrade Process
We followed the official Sitecore SXA 10.4 upgrade guide, which can be
found here. The guide provides a
step-by-step approach to upgrading the SXA module, ensuring that all necessary
components are updated correctly.
The Issue: Step 4 "Update
Existing Content"
The problem arose during the fourth step of the upgrade process,
"Update existing content." After upgrading Sitecore from 10.1.2 to
10.4, we attempted to upgrade the Sitecore SXA content by clicking the upgrade
button. Unfortunately, this action resulted in an error.
Error Description:
- A PowerShell pop-up appeared without any content.
- Some sample screenshots:
Here below list of steps after click on upgrade :
Only one left apart from that all completed successfully.
Troubleshooting and Solution
Our team, along with Sitecore support, conducted extensive
troubleshooting to identify the root cause of the issue. After a thorough
investigation, we discovered that broken links at one of the website tenant
levels were causing the problem.
Steps Taken to Resolve the Issue:
- Identify Broken
Links: We meticulously checked the content for broken links within the
affected tenant.
- Update Links: Once
identified, we updated the broken links to ensure they pointed to valid
content.
- Reattempt
Upgrade: After fixing the broken links, we reattempted the upgrade process.
This approach successfully resolved the issue, allowing us to complete
the SXA module upgrade without further errors.
Key Takeaways
- Thorough
Content Review: Before initiating the upgrade, ensure that all content, especially
links, is intact and functional.
- Collaborative
Troubleshooting: Working closely with Sitecore support can expedite the resolution
of complex issues.
- Documentation: Always refer
to the official upgrade guides and keep detailed records of any deviations
or issues encountered during the process.
Conclusion
Upgrading Sitecore and its modules can present challenges, but with
careful planning and thorough troubleshooting, these can be overcome. Our
experience highlights the importance of detailed content review and
collaboration with support teams to ensure a smooth upgrade process.
If you have any questions or need further assistance with your Sitecore
upgrade, feel free to reach out!
I hope you
enjoy this Sitecore blog. Stay tuned for more Sitecore related articles.
Till that
happy Sitecoring :)
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