🚀 Sitecore 10.4 SXA Upgrade: Language Embedding Issue & Temporary Workaround

Hi everyone! 👋

We recently upgraded our Sitecore platform from version 10.1 to 10.4, along with the SXA module. While the overall upgrade process was largely seamless — thanks to Sitecore’s detailed documentation — we did run into a few unexpected challenges that I believe are worth highlighting. This post is especially for those planning a similar upgrade journey.

If you’re just starting out, I recommend reviewing my earlier blogs where I outline key upgrade steps and best practices. For now, let’s focus on one specific post-upgrade issue we encountered: language embedding in URLs not functioning as expected.

🧩 The Issue: Language Embedding Not Working Properly

Our SXA-based websites rely on language embedding to ensure that URLs include the language code, such as:

https://hostname/en-CA/medical

However, post-upgrade we observed two key problems:

• The language prefix was not applied at the hostname root.
• While language switching on the website technically worked, the URL did not reflect the language change, leading to user confusion.

Initially, we suspected a bug in our custom implementation. But after deep investigation and coordination with Sitecore Support, it was confirmed to be a product-level issue. (Reference: Case #CS0585903, awaiting official confirmation.)

The root cause was traced to the SwitchableLinkProvider, which wasn’t honoring the Language Embedding checkbox in the SXA settings. Sitecore acknowledged the issue and has scheduled a fix under reference SXA-8360.

🛠 Temporary Fix: Custom Link Provider Implementation

While waiting for the official hotfix, we needed an immediate workaround due to our reliance on this feature across multiple sites.

Here’s the temporary solution we implemented:

• We configured a custom link provider to replace the default SwitchableLinkProvider.
• A simple patch config was added.
• In the SXA Site Grouping settings, we explicitly set the Link Provider name to use our custom provider.

This resolved the language embedding issue across all URLs.

Patch Example:

<?xml version="1.0" encoding="utf-8"?>
<configuration xmlns:patch="http://www.sitecore.net/xmlconfig/">
   <sitecore>
      <linkManager defaultProvider="switchableLinkProvider" >
         <providers>
            <add name="CustomLinkProvider" type="Sitecore.XA.Foundation.Multisite.LinkManagers.LocalizableLinkProvider, Sitecore.XA.Foundation.Multisite" lowercaseUrls="true" languageEmbedding="always" addAspxExtension="false" />
         </providers>
      </linkManager>
   </sitecore>
</configuration>

⚠️ Note: This is a temporary workaround. We’re still awaiting the official Sitecore patch and will share updates once it’s available.

💬 Final Thoughts

Upgrading to newer Sitecore versions — especially when SXA is involved — can surface subtle yet impactful issues. The important takeaway:

• Stay proactive,
• Don’t hesitate to involve Sitecore Support, and
• Be open to temporary creative workarounds when business continuity is on the line.

💡 “There are many solutions to a problem. The challenge is identifying the right one at the right time.”

Happy coding! 🔧
 Have you encountered similar issues during your upgrade? I’d love to hear your experiences and solutions in the comments.

I hope you enjoy this Sitecore blog. Stay tuned for more Sitecore related articles.

Till that happy Sitecoring :)

Please leave your comments or share this article if it’s useful for you.

Solving Search Result Issues After Upgrading to Sitecore 10.4

Hey everyone! 👋

As you might have seen in some of our previous blogs, we’ve shared quite a bit about upgrading Sitecore versions. Well, we recently made the jump from Sitecore 10.1 to 10.4, and just like any major upgrade, we encountered a few bumps along the way. But don’t worry—we’re here to share one of the issues we ran into and how we managed to solve it. So, let’s dive in!

The Problem: Search Results Vanishing After the Upgrade

After upgrading Sitecore, everything seemed to go smoothly at first. But then, some of our websites (we have over 170 websites hosted in Sitecore) suddenly stopped showing search results. Some sites were working just fine, but others? Not so much. 🤔

As you can imagine, this was pretty concerning. We started investigating the issue to figure out if it was related to the upgrade itself or some recent configuration changes. So, we dug into the logs and checked the configurations.

Digging Deeper: What We Found

After some digging, we discovered something interesting: our search page was using a custom index, and the results were relying on a field called sxacontext. But guess what? This field was missing in the custom indexes after the upgrade.

So, what’s going on here?

Well, it turns out that the fields were no longer present in the default index configuration. Instead, they were added to the individual SXA indexes like sxa_master_index and sxa_web_index. Since our search page depended on the sxacontext field within our custom site-specific indexes, the missing field was the culprit. 🚨

What Happened in Sitecore 10.3 and Beyond?

Here’s where things got a bit tricky: In SXA version 10.3, a few SXA computed fields were removed from the defaultSolrIndexConfiguration. This change wasn’t really a problem for the default SXA indexes, but for custom indexes like ours, it caused issues—especially when relying on fields like sxacontext.

The Fix: Restoring the Missing Fields

We figured out that the best way to resolve the issue was to re-add the missing fields back into the default Solr index configuration. After a bit of trial and error, we managed to update the configuration so that the custom index could properly use those fields again.

Here’s what our updated defaultSolrIndexConfiguration looks like now:

Updated Default Solr Index Configuration:

<?xml version="1.0" encoding="utf-8"?>
<configuration xmlns:patch="http://www.sitecore.net/xmlconfig/" xmlns:role="http://www.sitecore.net/xmlconfig/role/" xmlns:search="http://www.sitecore.net/xmlconfig/search/">
  <sitecore search:require="solr">
    <contentSearch>
      <indexConfigurations>
        <defaultSolrIndexConfiguration type="Sitecore.ContentSearch.SolrProvider.SolrIndexConfiguration, Sitecore.ContentSearch.SolrProvider" >
          <documentOptions type="Sitecore.ContentSearch.SolrProvider.SolrDocumentBuilderOptions, Sitecore.ContentSearch.SolrProvider">
           
            <fields hint="raw:AddComputedIndexField">
               
                <field fieldName="site" returnType="stringCollection">Sitecore.XA.Foundation.Search.ComputedFields.Site, Sitecore.XA.Foundation.Search</field>
                <field fieldName="sxacontent" returnType="textCollection" type="Sitecore.XA.Foundation.Search.ComputedFields.AggregatedContent, Sitecore.XA.Foundation.Search">
                    <mediaIndexing ref="contentSearch/indexConfigurations/defaultSolrIndexConfiguration/mediaIndexing"/>
                </field>
                <field fieldName="haslayout" returnType="bool">Sitecore.XA.Foundation.Search.ComputedFields.HasLayout, Sitecore.XA.Foundation.Search</field>
                <field fieldName="searchable">Sitecore.XA.Foundation.Search.ComputedFields.Searchable, Sitecore.XA.Foundation.Search</field>
                <field fieldName="parentname" returnType="string">Sitecore.XA.Foundation.Search.ComputedFields.ParentName, Sitecore.XA.Foundation.Search</field>
                <field fieldName="level" returnType="int">Sitecore.XA.Foundation.Search.ComputedFields.Level, Sitecore.XA.Foundation.Search</field>
                <field fieldName="parenttemplate" returnType="string">Sitecore.XA.Foundation.Search.ComputedFields.ParentTemplate, Sitecore.XA.Foundation.Search</field>
                <field fieldName="inheritance" returnType="stringCollection" type="Sitecore.XA.Foundation.Search.ComputedFields.Inheritance, Sitecore.XA.Foundation.Search"/>
            </fields>
          </documentOptions>
        </defaultSolrIndexConfiguration>
      </indexConfigurations>
    </contentSearch>
  </sitecore>
</configuration>

The Result: Success!

After making these updates, search results started showing up again. 🎉

So, if anyone else runs into this issue—where search results are missing, or if certain fields are not showing up because they were moved to specific indexes (like we saw with sxacontext)—this configuration change should get things back on track.

Conclusion: Key Takeaways

Upgrading Sitecore can sometimes be a bit tricky, but with the right troubleshooting steps, most issues are solvable! Here’s what we learned from this experience:

1. Always double-check your index configurations after an upgrade, especially if you use custom indexes.

2. Look out for missing fields—they could be causing issues in unexpected places.

3. Update your configuration files to reintroduce any fields that might have been removed or moved to other indexes (like the SXA computed fields).

If you’re facing a similar issue after an upgrade, don’t panic. Follow the steps we took, and you should be able to get your search results back up and running.

Have you encountered any issues after upgrading to Sitecore 10.4? Drop a comment below or reach out if you need help! We’d love to hear about your experience. 😊

I hope you enjoy this Sitecore blog. Stay tuned for more Sitecore related articles.

Till that happy Sitecoring :)

Please leave your comments or share this article if it’s useful for you.

Sitecore 10.4 SXA Product Issue: Handling Japanese Characters in og:title Meta Tags

Hello All,

Upgrading a Sitecore environment can introduce powerful new features—along with the occasional unexpected quirk. After recently upgrading our Sitecore instance from 10.1 to 10.4, we encountered a curious issue with Japanese language support in Open Graph meta tags, specifically in the og:title and og:description fields.

In this post, I’ll share what we observed, how we investigated it, and what we learned from Sitecore Support. This is especially relevant for teams working with multilingual Sitecore implementations using SXA.

---

🐞 The Issue: Encoded Characters in og:title for Japanese Content

Our website is primarily in Japanese. Post-upgrade, we found that Japanese text displayed properly on the page and in the <title> tag, but the same text looked strangely encoded in the page source when rendered inside og:title and og:description meta tags.

🔍 Example:

• Expected (in CMS and browser preview):
  og:title: レパーサ

• Actual (in page source):
  og:title: レパーサ

This appeared to be a character encoding issue. The Japanese text was rendered as HTML entities (numeric character references), making it unreadable in the raw HTML.

---

💡 What’s Actually Happening?

• Webpage Display: Japanese characters show correctly in the visible UI and browser tab.

• HTML Source View: Open Graph meta tags are HTML-encoded (e.g., レ for “レ”).

• Impact Scope: Only affects Open Graph meta tags; other fields are rendered as expected.

---

🔎 Investigation and Sitecore Support Findings

After escalating the issue to Sitecore Support and sharing reproducible examples:

• Reproducibility: Sitecore confirmed the issue occurs when non-Latin characters are used in Open Graph fields—particularly on pages set to English language.

• Bug ID: The issue has been registered as a known bug under SXA-8361.

• Severity: It’s considered cosmetic—while the source code looks odd, browsers and social media platforms render the characters correctly.

• Next Steps: Sitecore asked us to evaluate the urgency of a fix, since the bug doesn’t impact how content is displayed or shared.

---

🤔 Why Does This Happen?

Sitecore (like many CMS platforms) sometimes HTML-encodes non-ASCII characters in meta tag content to ensure compatibility with all HTML parsers. While this approach works functionally, it creates visually confusing source code for anyone inspecting it.

Fortunately, most platforms and scrapers (Facebook, Twitter, LinkedIn, etc.) automatically decode these entities when rendering shared content.

---

⚠️ Should You Be Concerned?

Short Answer: Not in most cases.

✅ You’re likely fine if:

• Browsers display content as expected.

• Social media previews correctly render Japanese characters.

• Search engines can interpret both raw Unicode and HTML-encoded entities, so there’s no SEO penalty.

❗ You should test more thoroughly if:

• Your systems rely on custom integrations, analytics scripts, or scrapers that directly parse meta tags from the source and expect raw Unicode.

---

🛠️ What Can You Do?

Here are a few steps to manage the situation:

• Track the Bug: Follow the progress of SXA-8361 via Sitecore Support.

• Test Social Sharing: Use tools like Facebook Sharing Debugger or Twitter Card Validator to preview how content appears when shared.

• Communicate Internally: Inform developers, QA, and content teams that this is a known product issue with no immediate functional impact.

• Customization (Advanced Option): If raw Unicode output is absolutely essential for business needs, consider customizing SXA’s meta tag rendering pipeline—but weigh the long-term maintenance cost.

---

🧾 Conclusion

Upgrading to Sitecore 10.4 helped us unlock new capabilities, but also revealed some localized content quirks. Seeing Japanese characters encoded in Open Graph tags may feel concerning, but it’s largely a cosmetic issue.

Sitecore has acknowledged and logged the bug. For now, most users and platforms will experience your Japanese content correctly—even if the page source looks messy.

If you’ve encountered similar localization issues post-upgrade or have advice to share, please drop a comment below or connect with us. Sharing knowledge helps strengthen the whole Sitecore community.

Note: I will share the solution as soon as I receive an update from the Sitecore Product Team.

I hope you enjoy this Sitecore blog. Stay tuned for more Sitecore related articles.

Till that happy Sitecoring :)

Please leave your comments or share this article if it’s useful for you.

Upgrading Sitecore from 10.1 to 10.4: Overcoming SXA Module Challenges

 

 Hello All,

Upgrading Sitecore from version 10.1 to 10.4 can be a significant step forward in leveraging the latest features and improvements. However, during our recent upgrade, we encountered an issue while upgrading the Sitecore Experience Accelerator (SXA) module. This post outlines the problem we faced and the solution that ultimately resolved the issue.

The Upgrade Process

We followed the official Sitecore SXA 10.4 upgrade guide, which can be found here. The guide provides a step-by-step approach to upgrading the SXA module, ensuring that all necessary components are updated correctly.

The Issue: Step 4 "Update Existing Content"

The problem arose during the fourth step of the upgrade process, "Update existing content." After upgrading Sitecore from 10.1.2 to 10.4, we attempted to upgrade the Sitecore SXA content by clicking the upgrade button. Unfortunately, this action resulted in an error.

Error Description:

• A PowerShell pop-up appeared without any content.
• Some sample screenshots:

Here below list of steps after click on upgrade :

Only one left apart from that all completed successfully.

Powershell pop up without any content:

Troubleshooting and Solution

Our team, along with Sitecore support, conducted extensive troubleshooting to identify the root cause of the issue. After a thorough investigation, we discovered that broken links at one of the website tenant levels were causing the problem.

Steps Taken to Resolve the Issue:

1. Identify Broken Links: We meticulously checked the content for broken links within the affected tenant.
2. Update Links: Once identified, we updated the broken links to ensure they pointed to valid content.
3. Reattempt Upgrade: After fixing the broken links, we reattempted the upgrade process.

This approach successfully resolved the issue, allowing us to complete the SXA module upgrade without further errors.

Key Takeaways

• Thorough Content Review: Before initiating the upgrade, ensure that all content, especially links, is intact and functional.
• Collaborative Troubleshooting: Working closely with Sitecore support can expedite the resolution of complex issues.
• Documentation: Always refer to the official upgrade guides and keep detailed records of any deviations or issues encountered during the process.

Conclusion

Upgrading Sitecore and its modules can present challenges, but with careful planning and thorough troubleshooting, these can be overcome. Our experience highlights the importance of detailed content review and collaboration with support teams to ensure a smooth upgrade process.

If you have any questions or need further assistance with your Sitecore upgrade, feel free to reach out!

I hope you enjoy this Sitecore blog. Stay tuned for more Sitecore related articles.

Till that happy Sitecoring :)

Please leave your comments or share this article if it’s useful for you.

 

 

Resolving Sitecore CLI Issues Post-Upgrade: A Professional Insight

Hello All,

Following up on my previous blog post regarding the recent upgrade, I encountered several issues. One significant problem was related to the Sitecore CLI login, which functioned correctly; however, I faced errors during the "push" or "pull" operations:

Issue Description

We utilize customizations that authorize via the Content Management (CM) server instead of the Identity Server. To accommodate this, we added a custom processor patch to place our processor after SkipContextItemResolutionWhenGraphQLRequest:

patch:after="processor[@type='Sitecore.Services.GraphQL.Hosting.Mvc.Pipelines.HttpRequestBegin.SkipContextItemResolutionWhenGraphQLRequest, Sitecore.Services.GraphQL.NetFxHost']"

Post-upgrade, this stopped working. Despite extensive log reviews, we found no useful information. However, by adding the parameter --trace | Out-File "log.txt" during login and for push/pull commands, we obtained additional insights.

Investigation and Findings

After considerable investigation, we discovered changes in the processor sequence from Sitecore 10.1 to 10.4. We reached out to Sitecore support and received the following response:

"We tracked down the processor order change, which was implemented to improve performance. This affects the logic of CompositeDataProvider, specifically. The change was introduced in 10.3.

Please ensure that custom processors are placed before the TransferRoutedRequest processor but after the UserResolver processor (respect the UserResolver location due to references to Sitecore.Context.User in the custom code).

Since there are no references to Sitecore.Context.Item in the custom code, there should not be any dependency on ItemResolver/SkipContextItemResolutionWhenGraphQLRequest processor locations."

Based on this guidance, we adjusted our patch to place our processor before TransferRoutedRequest:

patch:before="processor[@type='Sitecore.Mvc.Pipelines.HttpRequest.TransferRoutedRequest, Sitecore.Mvc']"

This resolved the push and pull command issues locally. However, in the development environment, we encountered a different error:

Additional Error and Resolution

Upon further investigation, we found a solution to this error. According to a blog post, adjusting the versionComparingEnabled flag resolved similar issues. The Sitecore bug report number 560588 was referenced for more details.

https://sitecorecorner.wordpress.com/2023/05/31/issue-with-version-compatibility-feature-of-sitecore-cli-v5-1-25

The flag versionComparingEnabled was deprecated in recent versions. Even our project also not using this flag. Instead our project initially used:

JSON

"versionComparisonEnabled":true

Changing it to:

JSON

"versionComparisonEnabled":false

resolved the issue. Sitecore confirmed that setting this flag to false would not cause any problems, and using the latest version should inherently fix the issue.

Key Learnings

1. Enhanced Logging: Using --trace | Out-File "log.txt" can generate more detailed logs in Sitecore CLI.

2. Processor Sequence Changes: The order of processors has changed in the latest versions. If certain functionalities are not working, verify if there have been changes in processor order and consult Sitecore for appropriate patching of custom processors.

I hope this blog post helps you during your upgrade process or provides insights into troubleshooting similar issues. Learning from these experiences can guide us in improving our processes and avoiding similar pitfalls in the future.

I hope you enjoy this Sitecore blog. Stay tuned for more Sitecore related articles.

Till that happy Sitecoring :)

Please leave your comments or share this article if it’s useful for you.

Sitecore issue after upgrade | Connection string cortex.processing.engine is not found

 Hi All,

In my recent blogs, I discussed the Sitecore upgrade process from version 10.1 to 10.4. I have listed the overall steps and the issues I encountered during the upgrade. If you haven't read my last blog yet, you can check it out by visiting the following URL:

https://sitecoreknowledgeshare.blogspot.com/2024/11/sitecore-upgrade-101-to-104-part-1.html

Our upgrade work is going very well, but we have encountered one issue that frequently appears in our logs whenever we try to open the Experience Editor or a page in Preview mode. The error is as follows:

"Connection string 'cortex.processing.engine' is not found"

I tried to investigate and found a solution on Stack Overflow. Here is the link:

https://sitecore.stackexchange.com/a/35737/1146

I hope you enjoy this Sitecore blog. Stay tuned for more Sitecore related articles.

Till that happy Sitecoring :)

Please leave your comments or share this article if it’s useful for you.

Sitecore Upgrade 10.1 to 10.4 - Part-4

Hi All, 

Updated Sitecore Modules and Challenges Encountered

Issue 1: Post-upgrade of the SXA module, an error occurred while upgrading the content.

• Resolution: Sitecore advised reviewing the tenant item to ensure fields such as template, themes, media library, and shared media library locations are correctly set. In our scenario, one tenant had blank values for these fields, resulting in issues during the SXA content upgrade. After correcting these values, the upgrade process succeeded.

Sitecore 10.4 Upgrade Process and Module Compatibility

List of Modules Reviewed for Sitecore Upgrade from 10.1 to 10.4

Module Name	Version	Comment
Sitecore PowerShell	Sitecore PowerShell Extensions 7.0 - IAR	Reference
		Download Link
Sitecore SXA	SXA 10.4.0	Reference
		Download Link
		Upgrade Guide
Data Exchange Framework	Data Exchange Framework 9.0.0	Reference
		Download Link
Sitecore Managed Service (CLI)	Sitecore Management Services 5.2.113	No upgrade needed, as the latest version is already in use.
Horizon	Deprecated	Not supported in Sitecore 10.4; therefore, this module was not updated. Reference

Sitecore Module Upgrade Steps

Follow the instructions for Sitecore.UpdateApp.exe from the Upgrade Installation Guide:

1. Download the Sitecore Update App tool:

• Sitecore Update App Tool
• Select "Sitecore UpdateApp Tool 1.4.1" and choose "Package 1.4.1 for 10.1.3 XP" (Sitecore.UpdateApp 1.4.1 for Sitecore 10.1.3 rev. 009558 (XP).zip) for upgrading from 10.1.3 to Sitecore 10.4.

2. Extract the zip file contents:

• Extract to a folder, e.g., D:\Sitecore.UpdateApp.

3. Copy the license file:

• Copy the license file to the Data folder of the tool, e.g., D:\Sitecore.UpdateApp\Data\license.xml.

4. Update the connections:

• Update the connections in the D:\Sitecore.UpdateApp\App_Config\ConnectionStrings.config file to your databases. Use the core database connection if a security database is not available.

5. Add the upgrade resources:

• Download the upgrade resources from every module and connector to the UpdateApp tool files. Upgrade packages for different versions of the Sitecore modules can be downloaded from the Sitecore Downloads Site.
• Unpack the ZIP file into a local folder, e.g., D:\ModulesUpgradeResources\[Module Name].
• Copy all the subfolders and files from the Data folder, e.g., from D:\ModulesUpgradeResources\[Module Name]\X.X.X\Data.
• Paste all the subfolders and files into the UpdateApp Data folder, e.g., D:\Sitecore.UpdateApp\Data.
• Repeat for every module and connector.

6. Run the UpdateApp tool:

• Open a Command Prompt in the tool folder and run:

Shell Session

Sitecore.UpdateApp.exe clean

Sitecore Module Post-Upgrade Steps

Install the following modules on the newly upgraded Sitecore 10.4 instance:

 

This guide provides a structured approach to upgrading Sitecore from version 10.1 to 10.4, ensuring compatibility and proper installation of necessary modules. For further assistance, please refer to the provided references and guides.

Some reference Blogs which I follow:
https://www.linkedin.com/pulse/how-update-from-sitecore-9-10-step-guide-databases-marcelo-vallejo-ftube/

https://madhuanbalagan.com/sitecore-upgrade-the-update-app-tool

https://madhuanbalagan.com/sitecore-upgrade-database-scripts

https://alan-null.github.io/2017/04/sxa-upgrade-tool

https://developers.sitecore.com/downloads/Resource_files_for_Modules/1x/Resource_files_for_Modules_100

I hope you enjoy this Sitecore blog. Stay tuned for more Sitecore related articles.

Till that happy Sitecoring :)

Please leave your comments or share this article if it’s useful for you.